Clashing Mental Models and Measurement’s Future

Mental models battles are raging between the mass media model grounded in legacy print and broadcast technologies and the inherently digital model rooted in interpersonal communication.  How this plays out will decide measurement’s future.

Mental models explain how the world works. Each of us hold a variety of mental models for all sorts of things. Those of us working in marketing, media and advertising draw upon mental models that guide us in how we create communication, what we expect communication to do, and how we know if communication is working and effective.

This chart lays out the differences. It comes from presentations I give on digital measurement.

Battle of Measurement's Mental Models. The outcome will determine measurement's future.
(c) 2014. Stephen D, Rappaport. All rights reserved.





Rappaport as Enigma? Mitch Joel Thinks So.

Mitch Joel headshotMitch Joel interviewed me recently for an episode of his terrific Six Pixels of Sepration podcast series. So many great people to meet and ideas to grapple with. In his introduction to the ‘cast, he wrote: “I think of one word when it comes to describing Stephen Rappaport: enigma.” I’ve been called many things, but never that. Take a listen here. What do you think?

How to Gain Strategic Advantage from Digital Metrics

Assn Adviser LogoAssociation Advisor recently published my article as captioned above. Read it here.